FREQUENTLY ASKED QUESTIONS

Due to lack of stock we are currently delivering in drops, that means that our deliveries may take more time than expected as we need to have first 50 orders in order to start producing and delivering to our customers. We are working on improving our shipping time and we kindly ask you to be patient with your order. We expect for the next months to have our own stock and have normal deliveries between 1-3 business days for national orders and 3-7 business days for international orders.

Yes, we offer international shipping to select countries. Shipping times and fees may vary depending on the destination.

We accept all major credit cards, PayPal, and Apple Pay.

We offer free returns and exchanges within 30 days of purchase. Items must be unworn and in their original condition with tags still attached.

To initiate a return or exchange, please contact our customer service team via email at carrigalt@info.com or by phone at +34634402933. We will provide you with instructions on how to proceed.

Yes, we offer refunds for returned items. Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.

We offer a range of sizes from XS to XL. Please refer to our size chart for detailed measurements and guidance on how to find your size.

We recommend following the care instructions on the label of each garment. In general, we recommend washing in cold water and tumble drying on low heat.

Yes, we offer gift cards in denominations of $25, $50, $100, and $250. Gift cards can be purchased on our website and redeemed during checkout.

You can contact our customer service team via email at carrigalt@info.com or by phone at +34634402933. Our hours of operation are Monday-Friday, 9am-5pm EST.

We are committed to reducing our environmental impact and promoting sustainable practices. Please see our "about us" page for more information.